Privacy Policy
1. Introduction
Peptiva Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.
2. Data We Collect
We may collect the following information: name, email address, delivery address, phone number, payment details (processed securely by our payment provider), and browsing data (cookies, IP address).
3. How We Use Your Data
Your data is used to: process and fulfil orders, communicate order updates and shipping information, improve our website and services, and comply with legal obligations. We will never sell your personal data to third parties.
4. Data Storage & Security
All personal data is stored securely and protected using industry-standard encryption. Payment information is processed through PCI-compliant payment providers and is never stored on our servers.
5. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings.
6. Your Rights
Under UK GDPR, you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, object to processing of your data, and request data portability. To exercise these rights, contact info@peptiva.co.uk.
7. Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Order records are retained for 6 years for tax and regulatory compliance.
8. Contact
For privacy enquiries, contact our Data Protection team at info@peptiva.co.uk.